I have always interpreted the closing time at restaurants to be just like any other establishment. If the closing time is 9pm, the restaurant closes at 9pm, no different than a department store. This means that if you decide to dine near close, you should make the necessary preparations to ensure that you are able to complete a meal by closing time, give or take 5 minutes.
I understand that there are sometimes extenuating circumstances, such as an example mentioned above with in-laws. Certainly, it is up to the discretion of the manager to decide in special cases whether to take on customers, particularly 5 minutes before close.
I think it is disgraceful that people feel entitled to enter an establishment 5 minutes before close and expect happy servers 1-2 hours.
Creative Loafing Atlanta
Powered by Foundation