I love this! Can't wait to see the finished product! As someone who relies on MARTA and is a regualr passenger, so glad to see the updating.
Suggestion: Inside the stations and on the platforms are monitors that, when working (hint!) advise us how long until the next train. THis is very helpful. I think it would be even more helpful to add the same monitor outside the station so we will know if we have time to stop for that cup of coffee in the new coffee shoppe close by. Or catch that bus departing in 2 minutes which will get us there faster than waiting 12 minutes for the next train.
It will also keep us from getting bowled over by that frantic passenger taking the escalator 5 steps at a time hurrying to get to the platform.
Smith Dahlia - would love to participate in the cutomer focused study! As a regualr, you can imagine I have numerous ideas! like wifi....kisosks...advertising that generates MARTA revenue....apps needed....Am just sayin'!!
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