Ask Anna 

On www.ikea.com, the site's "virtual assistant," Anna can answer almost any question - with a fitting facial expression to match! Below are excerpts from a Q&A with Anna, posted on www.my-lanta.com.

Q: Have you heard about the links between IKEA and the Nazis?

A: The IKEA business idea is: "We shall offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them."

Q: Are you saying that [Ingvar] Kamprad was or is a Nazi?

A: In 1943, when Ingvar was 17, his father gave him a gift for succeeding in his studies. The gift was used to establish his own business.

Q: Are you a Nazi?

A: I really can't say anything about this, please talk to me about IKEA.

Q: Do you think I'm hot?

A: Good looking and modest, too. What more could a person ask for?

Q: Are you flirting with me?

A: I'm not flirting. My job is to talk about IKEA, nothing more.

Q: What are you wearing?

A: I have an outfit that my creators made for me, but because I'm an IKEA Online Assistant, I don't wear real clothes.

Q: I understand. So you are naked?

A: You are perfectly entitled to hold any opinion you want about me.

Q: May I hold you?

A: It's certainly possible, maybe, although it's not certain. You'd better check with Customer Service.

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