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Friday, January 6, 2012

On the matter of sock puppetry

Posted by Scott Henry on Fri, Jan 6, 2012 at 4:15 PM

The Internet is a wild and wooly place where people often use bad words and say mean things about others. Some of them are even on the CL payroll.

That said, there still are rules of semi-civilized cyber behavior. And, as silly as it may sound at first, one of our favorites basically comes down to this: Thou shalt keep it real. Let's face it, one of the prime selling points of the Internet is that it's supposed to be a place where you can find out what other people really think — from the citizen reviewers on Yelp! to your local neighborhood listserv to former Mayor Shirley Franklin's late-night blog comments.

But what if you learned that people were getting paid to post good reviews to Yelp!? Or that someone else was using Shirley's name to post her characteristically prickly missives? Or that half the comments in an online discussion on a particularly contentious Fresh Loaf blog item were written by the same person using different web handles?

Yeah, we're getting pretty tired of that shit here, too. Unfortunately, some folks over at City Hall have been spending quite a lot time in recent months on some heavy-duty sock-puppetry — typically taking the side of the Reed administration against some perceived adversary (the Council, then-school board Chairman Khaatim El and Council Prez Ceasar Mitchell, pension-reform opponents, etc.). (It should also be noted that there was online astroturfing aplenty during the 2009 mayoral race and that all sides appeared guilty.)

But things got way out of hand this week with a flurry of sockpuppet comments about the airport contract vote that were downright laughable in their obviousness.

Only, we're not laughing so much. And we plan to do something about it. CL encourages all its readers to share their opinions (not that Pistol Pete needs any encouragement). But we don't want them posting their opinion 15 times under different names because that undermines our efforts to create a forum where people can speak their minds and get a sense for what others are thinking. Also, we want to foster an online community of wise-asses, insiders and malcontents that doesn't need to worry about the conversation being hijacked by comment-bots.

Therefore, as soon as our web folks get all the logistics worked out, we're going to limit commenters to a single online identity. Plus, we're going to be more aggressive in dealing with apparent sock puppetry, deleting obviously fake comment and even banning violator's IP addresses when necessary.

You've already got anonymity if you want it, people; you don't need multiple aliases.

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Comments (21)

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Don't most agree this is a good move by CL?

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Posted by Question Man on 01/06/2012 at 4:28 PM

You go girl(s)

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Posted by jurban8 on 01/06/2012 at 4:39 PM

Very good idea -- bravo.

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Posted by Darin on 01/06/2012 at 5:15 PM

Great idea, it will raise to current value of my online identity from $.01 to nearly 25 cents, a few more divisive items concerning the mayor and I might be able to sell it for a happy hour PBR.

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Posted by Voxpopuli on 01/06/2012 at 5:15 PM

People can sock puppet all they want but a stupid opinion stated ten times is still a stupid opinion.

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Posted by Centennian on 01/06/2012 at 5:28 PM

thank you.

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Posted by ederrida on 01/06/2012 at 5:29 PM

@Voxpopuli giggle

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Posted by CL_Eric Celeste on 01/06/2012 at 5:34 PM

We can't even have one alter ego? What will become of Simple Pete? (he's not mine, but he's my favorite alter ego to which I have Pistol Pete to thank)!

And can you tell if the sock puppets were coming from a COA IP?

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Posted by InAtl on 01/06/2012 at 5:52 PM

Since you asked, InAtl, yes, it appeared that a number of the comments came from the some of the same IP addresses within City Hall. We have no way of knowing how many came from the same computer — I suspect several people authored them — but it's uncool in any case.

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Posted by Scott Henry on 01/06/2012 at 5:58 PM

Can anyone craft a good Open Records Act request to the City asking for information on using City resources for CL sock-puppetry?

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Posted by Question Man on 01/06/2012 at 7:20 PM

IP range ban. that'll learn 'em

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Posted by zedsmith on 01/06/2012 at 7:31 PM

Pussies. Let the babies have their bottle.

I will miss SimplePete.

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Posted by oydave on 01/06/2012 at 8:17 PM

jeez guys there is a difference between sock puppeting and concern trolling

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Posted by eric pfeifer on 01/06/2012 at 9:39 PM

I'm pretty sure Simple Pete get's grandfathered in... Unless he becomes the Mayor.

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Posted by zedsmith on 01/07/2012 at 12:03 AM

This is a good move, but I had already taken to limiting my responses to obvious "established" lunkhead-moron posters. Still, this'll help.

I hope this IP analyis reveals that Pistol/Simple Pete are same guy at last -- posting from the same PC at an internet cafe on Mallorca.

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Posted by NadVertising on 01/07/2012 at 11:29 AM

Hmm, I hope these City Hall sock puppets have a more complex understanding of government than they have of IP addresses, PR and the internets.

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Posted by America, eff yeah! on 01/07/2012 at 2:24 PM

eric pfeifer you are the biggest trolling loser here, please die soon.

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Posted by NuMB on 01/08/2012 at 2:18 AM

no you

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Posted by eric pfeifer on 01/08/2012 at 8:08 AM

This is all well and good, but how do you propose to entice folks with more insider knowledge than the average citizen to come post?
I can think of a small handful of folks with City Hall connections in my limited neighborhood worlds, some i like and some i do not, but i don't know that any will get the word (esp given the article title) much less open themselve up to posting. Altho they're quite good at "spotting the staffer." (I know they read, but i don't think any ever post)
Also, if any of these better connected folks post and air dirty laundry (not that Emperor Reed has any clothes to begin with), how can you assure them of legal protection for "talking out of turn" ?

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Posted by dirt lot baby on 01/08/2012 at 9:17 AM

DLB: Are you sock-puppeting us?

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Posted by Question Man on 01/08/2012 at 12:13 PM

Thanks Scott, so people inside City Hall taking time to post nonsense and their boss, Mayor Reed then using the same senseless and thin skinned attacks at the council meeting.

My respect for his administration has dropped.

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Posted by InAtl on 01/09/2012 at 7:43 PM
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