Thursday, September 27, 2007

Slate on service

Posted By on Thu, Sep 27, 2007 at 7:58 PM's Sarah Dickerman takes a look at how to assess good service in her article about the new book Service Included by former Per Se waitress Phoebe Damrosch. Because of the myriad ways in which service can go right or wrong, Dickerman hardly addresses all the issues that arise, but it is an interesting look at some of the major service issues.

You can read my article about the top things restaurants and servers do wrong here.

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