Tuesday, April 1, 2014

Not-so-loving letters to Costco, Big Sky, Ansley Kroger

Posted By on Tue, Apr 1, 2014 at 9:00 AM

  • Freestock/Wikimedia Commons
Dear Costco:

Thank you for demonstrating the monstrosity of corporate greed and proving once again that our 1 percent really is indifferent to the welfare of the growing class of the poor - especially when it's inconvenient.

I'm referring to your decision to require dumping 950,000 jars of peanut butter - nearly $3 million worth - in a landfill rather than donate them to community food banks. There was initial concern about the condition of the peanut butter, but it was demonstrated beyond doubt that it was healthy. In case you haven't heard, peanut butter is among the best foods for the hungry.

USA Today has the details and Jonathan Turley puts it in perspective.

And now for some relative trivialities:

Dear Big Sky Buckhead:

It was odd enough that I had to scour the Internets to find your phone number. It is not on your website or your Facebook page.

When I finally found the number, I discovered that nobody ever answers your phone. Instead, there's a recorded announcement that explains that it's impossible to leave a voice message. Seriously! Instead, you instruct people to send you an email.

The reason I keep calling is to determine your hours. Did I mention that they are reported differently just about everywhere?

Dear Ansley Kroger:

Have you ever considered displaying prices on ALL your produce? I shop there several times a week and I'm constantly asking an employee to go through the tedious process of getting a price on something. And how about keeping the arugula stocked on the shelves, so i don't have to ask the same employee to fetch it from the back?

The same situation prevails throughout the store in one form or another.

That said, your staff is great - even the folks who attend the self-checkout stations that require continual assistance.

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